AllPartsZoneAllPartsZone

020 8426 4177Call may be recorded

Delivery Information

 

FREE UK standard delivery for orders over £30 (Excluding VAT).

 

GB Mainland only

 

Deliver Service* Description Rate
Standard delivery Within 3 - 5 working days 4.50
Click & CollectPlus - Standard Within 72 hours 4.50
Click & CollectPlus - Express Within 24 hours 9.95
Collect from store Within 2-3 working days FREE

 

For orders placed on a non working day (Saturday or Sunday) or after 4pm, please add 1 working day to your delivery date.

  • Free Delivery or Free Click & Collect is not available for Over-Sized parcels, such as Exhausts, Radiators, body panels, Engines & Headlamps - For details on these items please see the 'Oversized Items' section below or ring for a price. Free Delivery is not available on web orders below £30 (Excluding VAT). If your item is Over-Weight (Over 25kgs) you may incur an additional charge. If this is the case you will be contacted once your order is placed. Due to the volume of economy deliveries, please allow a full 7 working days before contacting our customer service centre. All delivery times are approximate and can be delayed due to circumstances out side of our control. 
  • No deliveries will be made on Sundays or Bank/ Public Holidays. 
  • Delivery timescales will vary for items which are not marked as in-stock.

 

Out of area charges:

Free delivery and Next day delivery services are not available for orders to Northern Ireland, International countries and some out of area postcodes in the UK. A surcharge may be applied for deliveries to these areas. These areas and the corresponding charges can be found below. If your item is Over-Sized or Over-Weight (Over 25kgs) you may incur an additional Price. If this is the case you will be contacted once your order is placed. 

 

No deliveries will be made on Sundays or Bank/ Public Holidays:

Delivery timescales will vary for items which are not marked as in-stock. If your item is Over-Sized or Over-Weight (Over 25kgs) you may incur an additional Price. If this is the case you will be contacted once your order is placed. 

 

No deliveries will be made on Sundays or Bank/ Public Holidays:

Delivery timescales will vary for items which are not marked as in-stock.

 

Delivery service for Oversized Items:

Due to the size of these parts, we employ specialist delivery service. We offer premium delivery for these parts and it takes one to two working days for your items to get delivered. Unfortunately, there is no free delivery available for large exhaust parts and radiators & other oversized items. Our basket automatically calculates best delivery price and transit time depending upon the delivery postcode. Please note that it may take up to five working days for parts to get delivered to Northern Ireland and offshore islands. 

 

No deliveries will be made on Sundays or Bank/ Public Holidays:

Delivery timescales will vary for items which are not marked as in-stock.

 

Body Panels:

We offer free economy delivery which takes estimated two to four working days and we use our own delivery network to carry out shipping for these parts. 

 

No deliveries will be made on Sundays or Bank/ Public Holidays:

Delivery timescales will vary for items which are not marked as in-stock.

 

Europe

We are now able to offer flat rate delivery charges to most European Countries. Unless specified below, our flat rate delivery charges exclude any import taxes, charges, duties or clearance costs and we shall not be liable for such sums.

 

COUNTRY

UK MAIL ROAD up to 31 kg

UK MAIL AIR up to 2-5kg

ROYAL MAIL up to 2kg

Zone

Days

Price

Zone

Days

Price

Days

Price

Andorra

2

5

28.43

F

2-3

37.18

3-5

12.46

Austria

2

3-4

28.43

F

2-3

37.18

3-5

12.46

Balearics

4

6

90.64

H

3-4

77.19

3-5

12.46

Belgium

1

2-3

24.72

F

2

37.18

3-5

12.46

Bosnia & Herzegovina

3

5-7

36.05

H

3-4

77.19

3-5

12.46

Bulgaria

3

6+

36.05

H

2-3

77.19

3-5

12.46

Croatia

3

3-5

36.05

H

2-3

77.19

3-5

12.46

Czech Republic

3

3-4

36.05

H

2

77.19

3-5

12.46

Denmark

2

3-4

28.43

F

2-3

37.18

3-5

12.46

Estonia

3

6+

36.05

H

2-3

77.19

3-5

12.46

Finland

2

5-7

28.43

F

2-3

37.18

3-5

12.46

France

1

3-4

24.72

F

2-3

37.18

3-5

12.46

France - Corsica

2

5

28.43

H

4-5

77.19

3-5

12.46

Germany

1

2-3

24.72

F

2

37.18

3-5

12.46

Gibraltar

4

4-5

90.64

G

3-4

51.93

3-5

12.46

Greece

3

3-6+

36.05

F

2-3

37.18

3-5

12.46

Hungary

3

3-4

36.05

H

2-3

77.19

3-5

12.46

Italy

2

3-4

28.43

F

2-3

37.18

3-5

12.46

Italy-Sardinia / Sicily

3

5

36.05

F

3-4

37.18

3-5

12.46

Italy-San Marino

3

4

36.05

F

2-3

37.18

3-5

12.46

Latvia

3

6+

36.05

H

2-3

77.19

3-5

12.46

Liechtenstein

3

3

36.05

G

2

51.93

3-5

12.46

Lithuania

4

7

90.64

H

2-3

77.19

3-5

12.46

Luxembourg

1

2-3

24.72

F

2

37.18

3-5

12.46

Madeira

4

6+

90.64

H

4-5

77.19

3-5

12.46

Monaco

2

4

28.43

F

2

37.18

3-5

12.46

Netherlands

1

2-3

24.72

F

2

37.18

3-5

12.46

Norway

3

6

36.05

G

2-3

51.93

3-5

12.46

Poland

3

3-4

36.05

H

2-3

77.19

3-5

12.46

Portugal

2

5-7

28.43

F

2-3

37.18

3-5

12.46

Romania

4

6+

90.64

H

2-3

77.19

3-5

12.46

Slovakia

3

3-4

36.05

H

2-3

77.19

3-5

12.46

Slovenia

3

6

36.05

H

2-3

77.19

3-5

12.46

Spain

2

4-6

28.43

F

2-3

37.18

3-5

12.46

Sweden

2

3-4

28.43

F

2-3

37.18

3-5

12.46

Switzerland

3

3

36.05

G

2-3

51.93

3-5

12.46

 

Certain countries may incur further import taxes, on top of these delivery charges - if unsure please check with your local customs department. If your item is Over-Sized or Over-Weight (Over 25kgs) you may incur an additional Price. If this is the case you will be contacted once your order is placed. 

 

No deliveries will be made on Sundays or Bank/ Public Holidays:

Delivery timescales will vary for items which are not marked as in-stock.

 

Rest of World

 

If you live outside Europe or your country isn't listed above, please don't worry as we can still help you!

 

Please select your parts and check out normally selecting your country; we'll then weigh your parcel and email you with the additional delivery charge. We can then proceed with your order once you have confirmed the additional charges. We endeavour to despatch all international parcels using the most cost effective methods, we'll use a number of couriers to find you the best deal. 

 

Further Information

 

Bank/ Public Holidays:

No deliveries can be made on Bank/ Public Holidays. Any deliveries scheduled to arrive on a Bank/Public Holiday will be delivered the following working day. In addition, our warehouse is closed on Bank/ Public Holidays so orders placed on a Bank/ Public Holiday will not be despatched until the following working day. 

 

More about delivery:

In the unlikely event of your product being lost or damaged in transit, claims must be made in writing. In the case of non-delivery, please wait 10 days in case it has been delayed. Damaged goods must be retained in case we need to arrange for inspection. Please ensure you are available to sign for your parcel as this will not be left without a signature. If you are not there to receive your delivery, please follow the instructions on the card that will be left to rearrange your delivery. Once your parcel has been attempted for delivery twice and a third has been unsuccessful a 3rd attempt has been made we reserve the right to levy an additional charge to re-arrange a further delivery. Any additional instructions to the carrier must be agreed by Allpartszone. All delivery costs include VAT at the current rate and are per order, regardless of the number of boxes. 

 

Specialist Products:

Certain products have restrictions or special conditions as to the carriage of them. 

 

Batteries:

Our couriers are only able to supply batteries to certain postcodes. To check if we can deliver to your postcode, you can use the postcode checker on any battery page, or in the checkout. Batteries are supplied in specially designed boxes, which carry the relevant legal, and health and safety markings. Please ensure the box is not damaged in any way upon opening the box, as any returns need to be sent back in the original box. If the box is not available, any batteries must be returned in an equivalent box. Allpartszone can supply a box at a cost of £5.99.

 

 

Click and collect with CollectPlus
We have teamed us with CollectPlus that offers a convenient way to do your shopping. When purchasing your item from allpartszone.com, simply choose the Click & Collect option and choose to have the item delivered to your local CollectPlus Store. With over 5800 stores open late and on weekends you can pick up your purchases when convenient to you.

 

How much does CollectPlus cost?
The CollectPlus service costs £4.50 (Standard Delivery) and £9.95 (24 Hours Delivery) per order. It doesn't matter how many items are included, as it’s a one-off charge per order.

How do I select to have my order delivered to a CollectPlus collection point?
When placing your order you will be able to choose CollectPlus as a delivery option on the Delivery Options page before you get to the Payment page of checkout.

Why is CollectPlus not available for my current order?
Unfortunately some items can’t be sent to a CollectPlus collection point. This is probably because the item you wish to purchase is either too large or too heavy for this delivery method.
Please note that this service is only available for suitable items being shipped to customers in the UK.

How many CollectPlus collection points are there?
CollectPlus has over 5,800 stores throughout the UK and Northern Ireland. These could be your local Co-Op McColls, Budgens or Spar, as well as many independently owned convenience stores and newsagents and petrol stations. Unfortunately there are no collection points in the Channel Islands or at BFPO locations at the moment.

Where is my nearest CollectPlus collection point?
During checkout, when you select CollectPlus as your delivery method, you will also be able to select your nearest collection point.  Alternatively the CollectPlus website offers a postcode or location search.

When are CollectPlus collection points open?
Nearly all CollectPlus stores are open early ‘til late, 7 days a week. The opening times for your local store will be shown as you choose your preferred collection point when placing your order.

How long will it take for my order to arrive at my chosen CollectPlus collection point?
Once you have successfully placed and paid for your order, your item(s) will be processed and shipped to your chosen collection point. You will receive confirmation from CollectPlus via email and or SMS once your parcel is available for collection.. This will include your unique collection code. Your item(s) will normally arrive at the collection point within 2 working days of your order being processed. Parcels are delivered to CollectPlus collection points Monday to Saturday. A specific time for arrival cannot be given.

What do I need to take when I collect my parcel?
Please take your CollectPlus collection code and proof of ID with you when you go to the collection point to collect your parcel.

When making a collection, what ID is accepted?
CollectPlus collection points accept the following forms of ID:

  • > Driving licence
  • > Utility bill
  • > Mobile phone bill
  • > Wage slip
  • > Bank statement
  • > Cheque guarantee/credit/debit card
  • > Bank/building society book
  • > Passport
  • > Cheque book


What should I do if I lose my collection code from CollectPlus?
If you have lost the collection code sent to you by CollectPlus via email or SMS then please contact us to arrange for a new collection code to be issued, as you cannot collect your parcel without it.

What should I do if I don’t receive my collection code from CollectPlus?
If you haven’t received an email or SMS from CollectPlus with your collection code and the parcel’s estimated date of arrival has passed, then please contact us as our Customer Service team will be able to help you.

Can someone else collect my order on my behalf?
Yes, it is possible for someone to collect your parcel on your behalf, but they must have your proof of ID and your collection code.

 

What if my order includes back-order items?
Your order will be split in two. Your in-stock items will be processed as usual for collection at your nominated CollectPlus collection point. Your back-order items will be processed and sent once they arrive in our warehouse. In this instance you will receive two notifications of delivery from CollectPlus and two barcodes, so do make sure that when you are collecting your back-order item that you take the correct collection barcode with you.

How long will I have to collect my parcel?
Your parcel will be held at by CollectPlus at their collection point for 10 days before being returned to us. You will receive reminders from CollectPlus after 3 days and 7 days of the parcel arriving at the collection point if you haven’t already collected your parcel. If your parcel is returned to us it will be processed as a return and a refund will be issued. You may still be charged for the CollectPlus delivery cost.

What should I do if my parcel isn't available when I arrive at the CollectPlus collection point?
Please contact us and we will look into it.

Once my order has left Allpartszone can I track it?
Yes, CollectPlus provides a tracking service which allows you to see where you parcel is. CollectPlus will also provide SMS updates if a mobile number has been provided. to check the progress of your order you can track your parcel www.collectplus.co.uk/track 

What should I do if I don’t want my order anymore?
If, your order has already been processed, then please do not collect the parcel from the CollectPlus collection point. Any uncollected orders will be returned to us after 10 days and a refund will be issued. You may still be charged for the CollectPlus delivery cost.

What if I want to return an item I have collected from a CollectPlus collection point?
If, when you pick up your parcel, you decide that you don’t want all or part of the order, or an incorrect item has been sent, please follow our normal returns process.